How do I track my online order?
We’ll send you a shipping notification with a tracking number via email once your order has shipped. You can also log into your Orostar account at any time and select “My Orders” to review your order status.
How long will it take for my order to ship?
Just 24 hours from the time you receive our order confirmation.
How much will shipping cost?
As a thank you for shopping with Orostar, we offer complimentary shipping on all U.S.A orders.
Will I need to sign for the package, and can you ship to a PO Box?
We do require a signature upon delivery and do not ship to PO Boxes because we want to make sure you receive your precious order.
Will I be charged taxes?
United States taxes will be automatically applied at checkout based on the state of your shipping destination.
What happens if I refuse my shipment?
If you need to make any adjustments to your shipping address, please do so before your order is dispatched. Please contact us at firstname.lastname@example.org to make this change.
Can I combine discounts?
Only one discount may be applied to each order. If two discount codes are entered, our system will apply the discount of greater value. Orostar has the right to hold and/or cancel orders that use more than one discount code.